Refund Policy

Last Updated: July 2026

At BySheeza, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

1. Refund Eligibility

We provide refunds upon request, provided the customer has a valid and genuine reason, such as:

• Received a damaged or defective product.
• Received the wrong item.
• Product significantly differs from the description.
• Manufacturing defect.
• Other legitimate reasons approved by our support team.

Refund requests should be submitted within 7 days of receiving your order.

2. Refund Process

To request a refund, please contact our customer support with:

• Order Number
• Full Name
• Reason for the refund request
• Photos or videos (if applicable)

Our team will review your request and respond within 2–5 business days.

3. Refund Approval

If your refund request is approved:

• Refunds will be processed to your original payment method whenever possible.
• For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or another mutually agreed payment method.
• Processing times may vary depending on your bank or payment provider.

4. Non-Refundable Cases

Refunds may not be approved if:

• The request is made after the refund period has expired.
• The product has been intentionally damaged or misused.
• False or misleading information is provided.
• The item does not meet the eligibility requirements after inspection.

5. Return Before Refund

In most cases, the product must be returned before a refund is issued unless our customer support team decides otherwise.

6. Need Assistance?

If you have any questions regarding refunds, please contact us:

BySheeza

Website: https://bysheeza.com

Email: info@bysheeza.com

Phone: +92 300 0534788

Our Commitment

At BySheeza, we value honesty, fairness, and customer satisfaction. We carefully review every refund request and are committed to providing a fair solution whenever a genuine issue arises.